Frequently Asked Questions
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What countries do you ship to?
We ship internationally, worldwide!
DIYS offers domestic and international shipping with the option to express post.
Follow the steps at checkout to ship your products.
What is the handling time with products?
2-3 business days are required to manage your order. Allow maximum shipping time, plan ahead of time before your event to avoid disappointment in not receiving your products in time.
Can I return my item?
Items that have been unopened and unused may be returned within 30 working days.
contact us to authorize the return before shipping back to diys address.
Can I pick up my order?
We are working on having a retail store but for now we are a secure online store.